BOOKING & TABLES

• All our tables are available by reservation only. If you're planning a visit, please ensure your table is booked well in advance.

• Please bring a form of identification (for example, a driving license, bank or credit card) for all adults in your group. [Read Why]

• We reduced our capacity by 50% to make our venues safe & ensure all tables are socially distanced.

• Due to guidelines & seating plans, our current maximum table size is for 6 guests. 2 hours will be allocated for a table of 6 & 1.5 hours for smaller groups.

• We will hold tables for 15 minutes & attempt to contact you by phone if you have not arrived by the time of your reservation.

• Adding extra guests in the 'requests' section of the online booking system will not secure additional seats. Children in highchairs or prams count towards the table's total.

• At present we are not taking reservations for drinks only, however this will change as guidelines & regulations develop in the coming weeks.
  
  
• We have limited dog friendly tables in our restaurants. Please call the restaurant to let us know if you plan to dine with your four-legged friends. 

MASKS & SERVICE

• You must wear a mask or face covering when not seated at your table. Our Front of House team will also be wearing masks at all times.

• All our menus & tables are thoroughly cleaned between groups. Hand sanitiser is readily available through the restaurant.

• As part of our efforts to protect our team and our customers during the COVID-19 pandemic, we will no longer be accepting cash in any of our restaurants.

• We are operating table service only, at all times. Please remain comfortably seated & our team will come to you.

Thank you for your support & understanding! |  Diolch i chi am eich cefnogaeth a dealltwriaeth!

TABLE ALLOCATION

Our tables are allocated on the day by our duty managers. Whilst we always try our best to give each party the table they'd like, we have to balance all requests with our own priority for safety and social distancing during the ongoing COVID-19 pandemic.

MAXIMUM PARTY SIZE

Our current maximum table size is for 6 guests. Adding extra guests in the 'requests' section of the online booking system will not secure additional seats. Children in highchairs or prams do count towards the table's total. We cannot move tables together, due to social distancing regulations.

PLEASE COUNT ALL MEMBERS OF YOUR PARTY

Children and babies must also be seated - please include them in your booking.

DINING WITH DOGS

We have limited dog friendly tables in our restaurants. Please call the restaurant to let us know if you plan to dine with your four-legged friends. 

CONFIRMATION OF NAME

Please bring a form of identification (for example, a driving license, bank or credit card) for all adults in your group. New Welsh Government regulations require that we have an accurate record of our guests to assist with test & trace.

DYLAN'S IS NOW CASHLESS

As part of our efforts to protect our team and our customers during the COVID-19 pandemic, we will no longer be accepting cash in any of our restaurants.

REDUCED MENU

We are currently running a slightly reduced menu during our phased reopening, with additional specials each weekend.

RESTAURANT OPENING HOURS

Dylan's Criccieth - 7 days a week - 11am to 10pm

Dylan's Menai Bridge - 7 days a week - 11am to 10pm

Dylan's Llandudno - 7 days a week - 11am to 10pm

Food is served from 11:30am onwards

CHALLENGE 25

We operate a 'Challenge 25' policy for the sale of alcohol at all our restaurants. Please bring valid ID with you just in case even if you are dining with your family or larger group. We would never want to disappoint you at a party or gathering.

ACCESSIBILITY

All our restaurants are accessible by wheelchair. Please do let us know if you will be requiring a wheelchair accessible table when making a reservation – we’d love to welcome you properly from the very start.

BOOKING BY PHONE

Voicemail messages requesting a booking cannot be accepted. Only when you speak to a member of our reservation team will your booking be made.

Thank you for your support & understanding at this time. 

Additional Requirements

At Dylan's we welcome everyone equally. If you or anyone in your party has any additional requirements that may need more specialised attention, we will always do our best to take care of you.

In such circumstances we would be very grateful if you rang us in advance, to ensure that we can prepare and organise everything as best we can for you.