Terms & Conditions


If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy governs our relationship with you in relation to this website.

The term ‘Dylan’s Restaurant’ or ‘us’ or ‘we’ refers to the owner of this website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to international law.


Vouchers are valid for 12 months from date of purchase. Please retain your receipt as proof of purchase.

Vouchers cannot be exchanged for cash.

No change or refund will be given but balances may be applied to future purchase.

Please protect your voucher and treat as cash – it cannot be replaced if lost, damaged or stolen.

This does not affect your statutory rights.


  1. Definition

The Company” means Dylan’s Restaurant Ltd

The Client” means the person or company hiring the function rooms at Dylan’s Restaurant, Esplanade Maes y Mor LL52 0HU

Agreed Date” – A fixed date agreed by both The Company and The Client.

  1. Charges and Payments

Payment terms are as follows:

Events for up to 50 guests:

£10 per person non-refundable deposit payable no more than 7 working days following confirmation of the booking date

Final numbers and balance of contracted revenue is due no less than 21 working days prior to the date of the event

Events for 51 – 100 guests:

£1,000 non-refundable deposit, payable no more than 7 working days following confirmation of the booking date

Final numbers and balance of contracted revenue is due no less than 21 working days prior to the date of the event

Events of more than 100 guests:

£1,250 non-refundable deposit, payable no more than 7 working days following confirmation of the booking date

Final numbers and balance of contracted revenue is due no less than 28 working days prior to the date of the event

All extra charges or on consumption items will be billed and are due on the day of the event and must be settled before departure unless credit facilities have been agreed.

Payment is due in full for any bookings received less than 28 days prior to the event date regardless of the number of delegates.

Payment Methods: Payments may be made by Bacs, recognised credit and debit cards, cash or cheque.

  1. Confirmation by The Client:

All bookings are considered as provisional, until both The Client and The Company have signed the contract. All provisional bookings will be held for 7 days. Once both parties have signed the contract, all such provisions reserved on The Client’s behalf will be subject to the terms & conditions of the contract.

Under no circumstances can The Client reduce the overall charge per head once the Contract has been signed by both The Client and The Company.

  1. Cancellation:

Cancellations can only be accepted in writing. In the event of cancellation, the initial deposit is non-refundable.

Up to 90 days prior to arrival No Cancellation Charge

Up to 60 days prior to arrival 50% of all room hire and contracted charges

30 days prior to arrival 100% of all room hire and contracted charges

Should The Company be unable to carry out its contractual obligations the company reserves the rights to offer an alternative choice of facilities or refund payments received.

This agreement may be cancelled by The Company without penalty or liability; this is at the sole discretion of The Company. If The Company feels the presence of The Client and its party would pose any risk to the safety of themselves, The Company’s staff, Venue or the Public at large the event will be terminated and refunds will be nullified.

  1. Arrival/ Departure:

The function rooms are available at the time shown on the contract. Any extension may incur an additional charge. A reduced time will not result in any reduction of the charges being levied and The Client will be charged on the basis of the time shown in the contract.

  1. Health & Safety:

All goods and other items of equipment brought to or displayed at the venue shall comply with all health and safety laws and regulations.

Care needs to be taken on the use of anything which may be construed as hazardous or dangerous.

The Company do not permit anything to be stuck to the walls, floors and ceiling.

The Company cannot accept responsibility for any loss or damage to the property of The Client and / or their guests

If The Client and / or any of their guests are responsible for any damage caused to rooms, furnishings or equipment at the hotel by an act, default or negligence on your part, The Client will be obliged to reimburse the amount required to make good or remedy such damage.

At no time during the event should the relationship between parents/guardians to minors be less than 1 adult to 8 minors (under 16 years old). It is The Client’s sole responsibility for the Health & Safety of those minors. No guests or members of the public under the age of 18 years old are allowed to drink any alcohol on The Company’s premises or grounds. The Company has the right to ask for identification.

The Client must provide its guests with such information the Company may reasonably request regarding arrangements to be followed at the Venue (for example, in relation to car parking or the storage of valuables)


All waste, e.g. packaging must NOT be left in the corridors and must be cleared from the venue as no storage can be offered. It is The Client’s responsibility to ensure all waste from hired external companies is disposed of efficiently.


The Client shall ensure that all persons attending will use such entrances as designated by The Company. Venue exits/ fire exits and gangways must be kept free from any obstruction and the fire signs must be visible at all times. In the event of the alarm sounding all guests should vacate the specific function room and assemble at the designated meeting point. Whilst the venue is equipped with both fire detection and firefighting equipment, The Client, if using sophisticated equipment may require a specific type of extinguisher to prevent any additional damage and should arrange to have this to hand.

  1. General

If only one person is making the Event booking, that person confirms that s/he has the authority to make the booking on behalf of both persons in relation to the Event

Any error or omission in any information or document issued by or on behalf of the Company shall be subject to correction provided that the correction does not materially affect the contract.

The Client must not transfer of any of its rights or obligations under the contract to another person without the Company’s prior written consent. The Company may transfer all or any of their rights and obligations under the contract to another organisation, but this would not affect the Client’s rights under these terms.

If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only be served from the remaining terms, which will continue to be valid to the fullest extent permitted by law.

The Company reserves the right to approve or reject externally arranged services; entertainment, DJs, bands, acts, caterers or activities that cannot accept liability for any resulting cost. All external services/ entertainment services must provide The Company with a valid Public Liability Insurance certificate and also have all electrical equipment UK PAT tested before carrying out any services within the venue. The Company will not take any responsibility for any external services.

The level of noise, especially that produced by sound equipment must be kept at a reasonable volume, exclusively determined by The Company. The Client must advise any exceptions in advance.

The Company reserve the right to stop any activity which it reasonably believes is likely to cause damage to the interior or exterior of the venue or to risk the safety of people at the Venue.

The venue name/ logo may be used in publicity, once The Company has agreed a proof of the promotional material.

Liquor from outside is prohibited in the venue for consumption during an event unless prearranged by The Company and corkage fee is agreed.

Unless the Company agrees otherwise only food and drinks supplied by the Company may be consumed at the Event.

The Company regret that, other than guide dogs, hearing dogs and other assistance dogs, no pets or other animals are allowed in the Venue or any other of the Company’s premises.

  1. Liability

The Company will not be liable or responsible for any jewellery, luggage, electrical devises, clothing or any other property of The Client brought onto the venue by The Client.

The Company’s total liability to the Client for any loss the client will suffer will be limited to the total amount of money payable to the Company for the Event. The Company will not be liable for any losses which were not reasonably foreseeable by both the Company and the Client when the contract was entered into or for any losses that were not caused by any breach of contract or breach of statutory duty or negligence on the Company’s part.

The Company reserve the right to make changes to the interior and/or exterior of the Venue between the time the Company accept the Client’s booking and the date of the Event. For example the Company may make changes to the décor and colour schemes of the function rooms and the Company cannot agree that the Venue and its surrounds will be free from additional structures (such as marquees or scaffolding)

The Company will use reasonable endeavours to ensure that no components of the Event have been altered. However, as the Event is normally put together a long time before the scheduled Event, the Company reserve the right to make changes to certain components if this is necessary to comply with safety requirements or other changes in law or relevant codes of practice, or to make other minor changes which the Company reasonably believe will not be detriment to the Client’s overall Event experience and which will not increase the price.

  1. Claims

The Client hereby assumes liability for and shall indemnify, defend, protect, save and hold harmless The Company, its parent, subsidiaries and affiliate and their officers, agents, subcontractors and employees from and against any and all liabilities, claims, judgements, damages and losses, including all cost, fees and expenses incidental thereto, caused by arising way related to the services or goods contemplated by this agreement.

  1. Force Majeure

If The Company is prevented or hindered from carrying out any of obligations by circumstances beyond its reasonable control, including but limited to government interventions, strikes or labour disputes, actions, acts of God, national or local disasters or war, then The Company’s liability to The Client shall not be greater than the amount actually paid by The Client to The Company for their event.

No person who is not a party to the Company’s contract with the Client shall have any rights under or in connection with it.

  1. Governing Law

(i) The contract is non-transferable and shall be governed by English Law.

**We, at Dylan’s Restaurant, reserve the right to amend these terms and conditions from time to time. **

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