We cannot provide a refund for correctly supplied food items unless they have been damaged in the post. Very occasionally some parcels can be delayed or undelivered by the courier. Please contact us as soon as you have any concerns about your parcel.
We cannot be held responsible for parcels, which are undelivered or mis-routed due to incomplete/incorrect addresses given by the customer or due to customer/recipient not being available to receive shipment.
As our products are supplied fresh and produced to order, we regret that once an order is placed it is not possible to cancel it and refunds cannot be given. Credit card authorisation and payment will be taken upon placement of orders.